Be prepared It is a good idea to have our number in your mobile phone in case you need it in a hurry - 0808 168 5580 (freephone) or 01254 888 600 day or night.
Be ready to give the location of your horse and make sure you are able to give clear directions if you are out and about.
If your horse lives away from home it is a good idea to know the postcode of your yard, or one that gets us close to your field. What 3 words can also be a useful tool for remote locations.
The vet on call will often want to ring you back for further information so please try to keep your phone free and to hand.
When should I worry?
While some situations are obviously emergencies other potentially life or career threatening injuries can be much more subtle.
If you are in any way concerned about your horse out of office hours the best thing to do is to call us. One of the on-call vets will be able to discuss with you to determine whether an emergency response is required or not.